Australia Systems Integration Technical Specialist

    • Job Tracking ID: 512052-765184
    • Job Location: Sydney, AUS
    • Job Level: Any
    • Level of Education: Any
    • Job Type: Full-Time/Regular
    • Years of Experience: Any
    • Starting Date: ASAP
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Job Description:



About Ribbon (Nasdaq: RBBN)

We deliver global real-time communications software and network solutions to service providers, enterprises, and critical infrastructure sectors. We engage deeply with our customers, helping them modernize their networks for improved competitive positioning and business outcomes in today’s smart, always-on and data-hungry world. Our innovative, end-to-end solutions portfolio delivers unparalleled scale, performance, agility and automation and includes optical and packet networking, core to edge IP solutions, UCaaS/ CPaaS cloud offers, and leading-edge software security and analytics tools.

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Service Delivery department covers network design, routing & translations databases design, consultation, installation, commissioning, configuration, integration, acceptance testing & migration activities. Network Design engineers work remotely or in a customer facing environment at various customer locations throughout APAC or international assignment. This position involves working across the portfolio of RIBBON Cloud & Edge products to support customer required solutions with a focus on network design & consultation of RIBBON Customer solutions. Aspects of the role requires strong investigation and proactive problem-solving skills to drive solutions through to validation and customer acceptance.



  • Convert customer requirements into robust, flexible, and scalable network design for telecom service providers or enterprises across the globe
  • Capability to work in customer facing role for design (IP Plan, call flows, design docs, & config) and troubleshoot real-time communication networks to drive Customer Acceptance of deployed hardware & functionalities
  • Remove obstacles and accelerate time to in-service and revenue generation
  • Author Architecture, high level design, low level design and feature application notes following Ribbon process
  • Develop deep understanding of Ribbon products and its capabilities (what it can and cannot do)
  • Provide expertise during proposal preparation and technical workshops and integrate Ribbon solutions into customer’s existing network infrastructure
  • Delivery of quality services to meet customer requirements
  • Creation and execution of action plans, workarounds & MOPs in customer networks for custom activities
  • Support various Ribbon groups with respect to Network Design including Account team, Engineering (developers and testers), Customer support and Sales and marketing
  • Build strong and long-lasting relationships with internal & external customers
  • Effective and concise Technical Report writing for both internal and external organisations


Experience and Skills:


  • Bachelor’s degree in Technical discipline
  • 7+ years of work experience in Technical roles in Telecom industry
  • Expert in LAN/WAN Networking, VoIP, IP, SIP, ENUM, 3GPP, SBC, audio/video CODECS, Wireshark and tcpdump
  • Strong knowledge of IPSec, VPNs, NAT/Firewalls, Ethernet, TCP/IP, QoS, H.248, H.323 and ISUP
  • Exposure to IMS, RCS, STIR/SHAKEN, SS7/SIGTRAN, Microsoft Teams, is a plus
  • Experience and broad understanding of Linux, Unix, Solaris, VMWare, Virtualization, Cloud, and/or AWS Platforms,
  • Exposure to Openstack HEAT Template, Neutron, Cloud Management areas
  • Prior experience as Network Design on switching or computer telephony applications is highly preferred
  • Excellent written and verbal communication skills in English are a must
  • Ability to work collaboratively with teams across groups in multiple geographic locations
  • Ability to work in a time critical environment is required and comfortable working independently
  • Ability to take a project or task from inception to completion understanding when to escalate and strong problem analysis skills
  • Ability to manage multiple projects in a fast-paced dynamic environment

The succesful candidate must be eligible to work in Australia.