Systems Integration Tech Analyst

    • Job Tracking ID: 512052-649888
    • Job Location: Kuala Lumpur, MYS
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: Masters Degree
    • Job Type: Full-Time/Regular
    • Years of Experience: Up to 2 Years
    • Starting Date: November 1, 2018
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Job Description:

About Ribbon:

Ribbon Communications is a company with two decades of leadership in real-time communications. Built on world class technology and intellectual property, the company delivers intelligent, secure, embedded real-time communications for today’s world. The company transforms fixed, mobile and enterprise networks from legacy environments to secure IP and cloud-based architectures, enabling highly productive communications for consumers and businesses. With 64 locations in 27 countries around the globe, the company’s innovative, market-leading portfolio empowers service providers and enterprises with rapid service creation in a fully virtualized environment. The company’s Kandy Communications Platform as a Service (CPaaS) delivers a comprehensive set of advanced embedded communications capabilities that enables this transformation. To learn more, visit


Position Summary:

Seeking an individual with expertise in telephony, especially in the domain of switching, routing and translations


  •  Designing the routing and translations databases for Access and Trunking (Class-5 & Class-4) solutions including circuit and packet switched environments
  • Capability to work in customer facing role for requirement analysis and walk though throughout the cycle including various phases like designing, building database, preparing customer presentable documentation, testing and assisting them in implementation of the solution

Experience and Skills:


  • Thorough understanding and extensive experience in telephony switch routing and translation
  • Experience of developing two-way call scripts using tools based on XTML(Extensible Telephony Markup Language) format.
  • Have good programming language skills
  • Minimum of 3 years translations design, routing and provisioning experience with legacy circuit switches (5ESS, DMS-100/250/300, AXE-10, etc.) softswitches, or session border controllers
  • Thorough understanding of Unix type operating systems (Solaris, LINUX)
  • Ability to manage multiple projects in a fast-paced dynamic environment
  • Understanding of Voice over IP systems and protocols (SIP, MGCP, H.248, H.323) and ISUP
  • BA/BS in computer and telecommunication related discipline is required


Preferred Skills:

  • Experience with Ribbon products (SBC,GSX,PSX,ASX,C15,C20,A2) is beneficial
  • Demonstrated ability to troubleshoot telecommunications switches
  • Scripting language experience (Perl, TCL, etc.).
  • Relational database user/administration experience (Oracle preferred)
  • Experience with TCAP based protocols (AIN0.2, IN, GSM-MAP, IS41, CAMEL, CS-1, etc.)
  • Familiarity with Telcordia databases (LERG, LCADS)