Sonus brings the next generation of Cloud-based SIP and 4G/VoLTE solutions to its customers by enabling and securing mission critical traffic for VoIP, video, IM and online collaboration. With Sonus, enterprises can intelligently secure and prioritize real-time communications, while service providers can deliver reliable, secure real-time services for mobile, UC and social applications. Sonus offers an award-winning portfolio of hardware-based and virtualized Session Border Controllers (SBCs), Diameter Signaling Controllers (DSCs), Network-as-a-Service (NaaS) capabilities, Policy/Routing servers and media/signaling gateways.
Malaysia (Kuala Lumpur) based Services Engineer, required to deploy and integrate Ribbon’s VoIP product/solution portfolio to the Malaysian customer base, and neighboring Asian regional markets.
Deployment services are inclusive of commissioning, nodal and network integration, and acceptance testing , required for new deployments, network expansions, feature additions/enhancements, software upgrades and platform migrations.
Key internal interfaces – Hardware, software & network Engineering, Project management, regional and global technical support.
Roles and Responsibilities:
- Deployment and integration of solution elements to achieve Customer Acceptance
- Performing initial testing on equipment to verify proper installation and configuration
- Implementation of “next release” software upgrades and new Product/Feature content.
- Compilation of Test strategies, Test Plans and Test Case/Instructions.
- Execution of Test Case / Test Instruction.
- Effective collaboration with global internal design and support teams.
- Effective and concise Technical Report writing for both internal and external organizations.
- Effective and analytical problem solving and issue management capabilities.
- Effective and complete follow-up on all issues and items
- Flexible with working hours on occasion in order to accommodate customer maintenance windows and customer schedule
- Able to operate independently while on location at customer locations.
- Ability to travel to service intra and inter- regional customer base.