Senior Proposal Specialist

    • Job Tracking ID: 512052-763147
    • Job Location: Westford, MA
    • Job Level: Mid Career (2+ years)
    • Level of Education: BA/BS
    • Job Type: Full-Time/Regular
    • Years of Experience: 2 - 5 Years
    • Starting Date: ASAP
Invite a friend
facebook LinkedIn Twitter Email

Job Description:

About Ribbon (Nasdaq: RBBN)

We deliver global real-time communications software and network solutions to service providers, enterprises, and critical infrastructure sectors. We engage deeply with our customers, helping them modernize their networks for improved competitive positioning and business outcomes in today’s smart, always-on and data-hungry world. Our innovative, end-to-end solutions portfolio delivers unparalleled scale, performance, agility and automation and includes optical and packet networking, core to edge IP solutions, UCaaS/ CPaaS cloud offers, and leading-edge software security and analytics tools.

To learn more, visit

Position Title: Senior Proposal Specialist

Location: Westford, MA (please use 2 character state code if in US)

Position Summary:

We are looking for a Proposal Manager to join our team.

RFP Analysis
• Evaluate Request for Proposals to determine logistical requirements of the response, associated timelines and deadlines, etc.
• Evaluate risks and dependencies associated with response
• Determine nature of specialized knowledge needed for a successful response
• Define functional participants and assemble response team

First Pass – RFP Questions
• Perform a first pass on technical questions using past proposals, boilerplate, documentation and other company materials and available information resources
• Answer general corporate RFP questions

Logistics – manage all steps of document creation including:
• Develop Responsibility Matrix
• Integrate stock boilerplate material
• Edit input for clarity, responsiveness, RFP compliance, and grammar, as needed
• Format and organize final documents
• Monitor and manage multidisciplinary response team throughout the process via team calls, remote meetings, and/or periodic email or message-based text updates, as required
• Collaborate across different time zones and be able to work extended hours as needed, occasionally on weekends if required
• Manage collaborative work assets and tools, including MS Teams response sites and other shared repositories

Project Management
• Create, communicate and enforce project schedule
• Collaborate with sales team to secure technical or product management or marketing resources
• Coordinate and edit team member input
• Identify and escalate identified risks to appropriate management level for resolution
• Manage conflict and mediate resolution

Business Development
• Build strong relationships with sales teams and subject matter experts (e.g., product managers, legal counsel, professional services, operations, etc.)
• Work with sales teams to identify strategic themes, key benefits, and differentiators, and incorporate them into winning proposals

Quality Assurance
• Schedule draft reviews
• Edit collaborator/subject matter expert responses to ensure quality of business communications
• Review colleagues’ documentsBoilerplate Content Development
Assist team in developing and updating product boilerplate and reference documents for use in future responses

Experience and Skills:

• Demonstrated ability to produce high-quality documents under pressure in a dynamic, fast-paced environment
• Strong project management skills and experience and the ability to work well with various cross-functional groups across the organization
• Strong interpersonal skills and ability to work closely within a small team as well as independently
• Ability to multitask and maintain excellent attention to detail
• Thorough understanding of the proposal process
• Superior writing and editing skills
• Extensive knowledge of and experience with relevant software programs (i.e. MS Word, Excel, PowerPoint)
• Must possess creative approach to problem solving
• Technical writing experience in data communications and/or telecommunications products preferred
• Knowledge of group administration and site management in MS Teams helpful
• Knowledge of and demonstrated expertise with a plus, including ability to conduct sales opportunity analysis and prepare financial summary information and documentation
• 5 to 10 years’ experience as a proposal manager, project manager, technical writer, or marketing specialist in a high-tech environment, preferably in a solutions-based firm selling customized suites of hardware, software, and services
BA/BS in in a writing-heavy discipline (Communications, Marketing, Business, Journalism, English) is strongly desired. Additional work towards a degree in an engineering discipline is an advantage


Please Note:

'All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.'

US Citizens and all other parties authorized to work in the US are encouraged to apply.