Senior Sales Incentive Compensation Specialist

    • Job Tracking ID: 512052-761102
    • Job Location: Plano, TX
    • Job Level: Mid Career (2+ years)
    • Level of Education: BA/BS
    • Job Type: Full-Time/Regular
    • Years of Experience: 2 - 5 Years
    • Starting Date: ASAP
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Job Description:

About Ribbon (Nasdaq: RBBN)

We deliver global real-time communications software and network solutions to service providers, enterprises, and critical infrastructure sectors. We engage deeply with our customers, helping them modernize their networks for improved competitive positioning and business outcomes in today’s smart, always-on and data-hungry world. Our innovative, end-to-end solutions portfolio delivers unparalleled scale, performance, agility and automation and includes optical and packet networking, core to edge IP solutions, UCaaS/ CPaaS cloud offers, and leading-edge software security and analytics tools.

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  Position Title: Senior Sales Incentive Compensation Specialist

Location: Plano, TX 

Position Summary:

The Senior Sales Incentive Compensation Specialist will lead the planning, design, implementation, and management of the variable incentive-based compensation plan for Worldwide Sales. Working closely with the VP Sales Operations, HR, executive leadership and Sales, this position will lead the plan structure development, implement the plan, and manage the quota crediting and performance reporting.


• Be the leader in Sales Incentive Compensation to drive continuous improvement in plan effectiveness and participant experiences. Lead the end-to-end functional plan development to deliver a High ROI Plan (plan that enables transformation with smart risks/high quality/inspire participant action/deliver within cost parameters) as we pivot to a business segment model
• Manage the day-to-day operations of the Global Sales Incentive Plan including the timely distribution of quota plans, ongoing administration of Sales Incentive territory hierarchies and sales crediting, support of field sales enquires, commission data validation and ad-hoc sales support

Job Responsibilities:

Incentive Compensation Plan Design & Communication
• Build relationships with the leaders, across all business segments, to gain detailed understanding of their business priorities
• Lead the thinking and discussions related to progressive incentive compensation plan solutions and designs, that drive the defined business objectives, while keeping in mind the goal to deliver participant experiences that inspire action
• Review and amend plan structure with input from Sales leadership and the members of the Executive Review Board
• Successfully implement the compensation plan(s) that result in effective use of comp levers to achieve defined business outcomes
• Work closely with finance to provide quantitative analysis (impact, feasibility, and modeled costs) related to incentive design changes, components, and conceptual approaches.
• Lead plan communications and training, which may include live training and Q&A sessions, ensuring team members understand all plan changes, components, and rationale for changes
• Become the Subject Matter Expert (SME) for compensation plan guidance and interpretation Gather industry data and trends on competitors and industry segment for incentive compensation


• Organize, improve, and execute the sales commission process that will help improve accuracy and improve seller experience. Establish and enforce management cadences and inspections.
• Implement and follow commission adjustment/correction process by making necessary adjustment to the data within commissions tool
• Provide feasible solutions to inefficiencies in existing sales compensation processes to allow for continuous improvements
• Organize the commissions process regarding performance reporting and management
• Provides support for internal clients requesting explanations, clarifications, summaries and reporting. Research, analyze and resolve inquiries from the field sales team as needed.
• Serve as a subject matter expert on assigned processes and work with the process team to ensure documentation is update to date
• Partner with regional sales operations primes to define coverage models and the quota setting methodology for all incentive compensation plans, providing, any/all necessary quota setting guidelines needed for managing quotas.

• Analyze sales performance results and work with the Commission Analyst on commission expense analysis against plan
• Coordinate development of analytics dashboards, tools, and solutions to support employees, managers, and leaders in compensation planning and decision-making
• Create, validate, and enable publishing of scheduled reports to the sales team
• Coordinate in-depth analysis to model the financial (e.g., cost, dilution) and talent (e.g., attrition, hiring) implications of compensation decisions; make recommendations for compensation strategy and processes based on findings
• Build/maintain models to provide meaningful reporting for historical revenue & attainment tracking as well as trend analysis

Experience and Skills:

• 6+ years of experience in Sales incentive compensation or sales strategy
• Strong understanding of compensation plans design and processes
• Strong experience administering complex Sales Incentive plans
• Microsoft Office skills with demonstrated strength in Microsoft Excel
• Experience with Incentive Management system is preferred
• Fluency in Applications, including Word, Excel, PowerPoint
• BS Degree required

Preference will be given to candidates with the following skills and experience:
• Sales Incentive Compensation plan design and administration experience
• Maintenance of Sales Performance Management tools
• and Oracle

Please Note:

'All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.'

US Citizens and all other parties authorized to work in the US are encouraged to apply.