Senior Engineer Technical Support

    • Job Tracking ID: 512052-756976
    • Job Location: mumbai, IND
    • Job Level: Any
    • Level of Education: Any
    • Job Type: Full-Time/Regular
    • Years of Experience: Any
    • Starting Date: ASAP
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Job Description:



About Ribbon (Nasdaq: RBBN)

We deliver global real-time communications software and network solutions to service providers, enterprises, and critical infrastructure sectors. We engage deeply with our customers, helping them modernize their networks for improved competitive positioning and business outcomes in today’s smart, always-on and data-hungry world. Our innovative, end-to-end solutions portfolio delivers unparalleled scale, performance, agility and automation and includes optical and packet networking, core to edge IP solutions, UCaaS/ CPaaS cloud offers, and leading-edge software security and analytics tools.

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Position Summary:

We are looking for technically strong candidates to Support  for T2 team Department as part of Ribbon ECI portfolio providing insights for network performance..

Experience and Skills:

  • B.E. / B. tech / Degree in Electronics or Electronics and telecommunication.
  • 4 – 7years hands on experience in working with SDH, EoSDH, L2 & MPLS TP Technology products.
  • CCNA certification is an advantage.
  • Excellent Verbal and written communication skills.
  • Candidates having customer service orientation / having past experience as customer interface intechnical support role will be preferred.
  • Knowledge on Solaris/Unix will be an added advantage.
  • In depth Knowledge on SDH, EoSDH, L2 and MPLS –TP technologies.
  • Knowledge on Monitoring, operations and Maintenance of Optical Transmission Network.
  • Good understanding on SDH,EoSDH,L2 and MPLS TP alarm troubleshooting Techniques and problemsolving skills.
  • Hands on experience on Installation, Commissioning of MSPP equipment and conducting Acceptance test with Customer.