About Ribbon (Nasdaq: RBBN)
We deliver global real-time communications software and network
solutions to service providers, enterprises, and critical
infrastructure sectors. We engage deeply with our customers, helping
them modernize their networks for improved competitive positioning and
business outcomes in today’s smart, always-on and data-hungry world.
Our innovative, end-to-end solutions portfolio delivers unparalleled
scale, performance, agility and automation and includes optical and
packet networking, core to edge IP solutions, UCaaS/ CPaaS cloud
offers, and leading-edge software security and analytics tools.
To learn more, visit rbbn.com
This position requires direct interaction with customers, peers,
Product team and Engineering Team. This position requires in-depth
troubleshooting techniques and fault isolation skills. The person
should have in-depth knowledge of Linux, Perl Scripting, Voice Over
IP, Wireless and Wireline technologies, Network Architecture and
related Protocols. In addition, experience with industry standard test
and analysis tools (Wireshark, IP Softphones, SIP test tools) is a
requirement. RTS engineer will interface directly with customers,
Product/Design teams when software fixes are required. Excellent
English language skills are essential to achieve an effective
communications with customers and Ribbon internal teams.